Forum Discussion

JDRadilla's avatar
JDRadilla
Community Member
5 years ago

Videos slightly change color after importing

Does anyone have an issue with color fidelity when importing videos to Storyline?  Videos imported to Storyline are high quality 1920x1080. Project exported from Storyline has custom optimization, the highest selection for every option. My slide size is also 1920x1080. Any other suggestions?

5 Replies

  • Hi, JD.

    Thank you for reaching out!

    I'm happy to help you troubleshoot! Are you able to share a screenshot of the differences you're experiencing between the original video and when inserted into Storyline?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hey there, JD! Feel free to share your file privately here, and we'd be happy to take a look!

  • JDRadilla's avatar
    JDRadilla
    Community Member

    Becca, the link above did not give me an option to upload my file:

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      So sorry for this hiccup, JD! I've gone ahead and opened a case on your behalf since we're having this difficulty. Keep an eye out for an email from us with a private upload link! We'll reach out shortly after receiving your file with an update!