Forum Discussion
Videos wont play automatically
I have several scenes in a story that the user clicks an icon and a layer is shown. On the layer is a video that is set to play automatically. But the videos require the user to click to play rather than starting automatically. As I have no user controls showing there is no why they know to do this.
How can I get the video to play automatically when the layer is revealed?
I am publishing for web and the videos are in MP4 format.
32 Replies
Hello Michelle and welcome to E-Learning Heroes :)
I cannot speak for Martin, but based on his description it sounds like he moved the item on he timeline to 1s vs the beginning of the timeline.
Hope that helps, let me know if there is anything we need to take a look at.
- MartinDeanCommunity Member
Hi Everyone - this is Martin.
I seem to remember that although I had set 'PLAY AUTOMATICALLY' on a video in a layer, it did not behave correctly. I did move the video to start at the 1s point on the timeline and that seemed to rectify the problem.My guess is that the layer is opening and the PLAY AUTO command is being sent before the video is loaded. The delay seemed to give the layer the chance to sort itself out then the auto play worked.
This was a while ago now so I cannot really remember which project this was. Am happy to try to re-create the problem and the solution. - RaisOmar1Community Member
Hi everyone,
I'd like to share what I've done.
http://raisavenue.com/demo/ravtest02-SL2/story_html5.html (SL2)
http://raisavenue.com/demo/ravtest01/story_html5.html (SL3)
Total of 4 videos on a slide - 1 on main and 3 on layers. Each video layer plays automatically at start of the timeline.
Normally, for html5 versions, when you hit the replay button, all 4 videos will play - video and audio overlap.
I've managed to create a workaround. I'm still testing this. So any feedback is greatly appreciated.
Thank you. Thanks for popping in to share your solution Rais!
- MartinDeanCommunity Member
Hi Russ
I just tried inserting three different Vyond videos into a new file and they all worked perfectly (Play Media |Timeline starts)I presume you are inserting the media from a file and not playing it in from Vyond (or Beyond!)?
Does this happen with other Vyond videos (I would try making another really quick one and seeing if it is that.)
Sorry not to have better news.
M
Hi Sean,
Could you share one of these Vyond videos with us? I'm not familiar with that tool, so I'd love to test it out.
Also, is it only when publishing to Review that it doesn't work? Have you checked what version of Storyline you're using as well? Also, what browsers are you testing the course in?
- TeresaScanlon-6Community Member
I'm having the same issue. Can you tell me where i can upload my file? I would refer not to post it publicly here.
Hi there, Teresa. You can share it privately with our team here!
- TeresaScanlon-6Community Member
I actually discovered that my file was corrupted. Thank you.
- KimRushbrooke-9Community Member
I have said it once, and I will continue saying it again and again. The articulate community are awesome. I was having issues with a (mp4) video not automatically playing in the LMS. Came to this page and noted a fix. Did the fix, deployed the package to the LMS again -- works a treat. Thank you very much everyone. You make me look good.
Kim
Hello James and welcome to E-Learning Heroes :)
So glad that you found this conversation as well and that it was able to assist you. I appreciate you chiming in to share.
- BrentRobisonCommunity Member
I just started using Articulate 3. I'm on Chrome 73 and have tried the 3 HTML5 publishing options. After publishing, neither video nor audio will play automatically when a slide timeline starts. I have tried adding 1 or 2 seconds before the media begins, and I've tried adding a player trigger to force the start. I've had to revert to Articulate 2 and start over on a couple of video-based courses. But on another course that is not possible. On this one there is no video but the audio won't play until the second time the slide is played. I don't have time for this. Can anyone help?
Hi Brent,
Looks like I responded to your other question here, can you take a look at that information and let me know it that helps?
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