Videos work in Rise in Articulate But Don't in the LMS

Hi Jennifer,

You can test your course in another LMS like SCORM Cloud.  Here's an article that should help guide you on how to use SCORM Cloud if you haven't tried this yet.

If the course works in SCORM Cloud, reach out to your LMS support team to have them check the video in your course.  If the course isn't working in SCORM Cloud, open a support case with us.  We'll check on it immediately and get back to you as soon as possible.