Forum Discussion

AnandMorab's avatar
AnandMorab
Community Member
8 months ago

Virus detected while publishing

Hi,

I noticed recently that while publishing my SL360 file, a virus threat msg appears. The SCORM output is created but it doesn't play the output... It says the threat detected is Trojan: Script/Wacatac.H!ml (severe). I have attached the image. 

Pls let me know what to do. It refuses to download the zip output from One drive also.

 

  • MelindaZeits's avatar
    MelindaZeits
    Community Member

    My team member also experienced a "Failed - Virus detected" warning today when publishing a Rise project to Web. He signed out of Rise and logged back in and it worked with no virus detected.

  • AnandMorab's avatar
    AnandMorab
    Community Member

    Hi,

    I decided to switch off the windows defender and now its fine.

     

  • Hi Melinda and Anand,

    I'm glad to hear you were both able to resolve the issue! If you need further assistance, please feel free to reach out here or in a support case!

    Hi, Robert!

    I see that you’ve reached out to our Support Engineers and are working with my teammate, Lea. You’re in great hands! We’ll continue the conversation in your support case.