Forum Discussion
What happened to play media when media completes trigger functionality?
I need to update a very complicated story with a looping video using the above trigger and many layers. Even a 2020 David Anderson video says to use the above trigger to make this happen. The video is too short to use the layers to make it loop as they don't finish before the end of the video. I never expected functionality to be removed and therefore a simple update to a story to require major work.
Is this functionality still there or not?
Hello everyone! 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Videos didn’t loop when designed to do so
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hello Nedim, Mike and Kristi,
Thanks for reaching out and for the suggested workarounds, Nedim and Mike. Unfortunately, the bug reported in this thread recurred in Update 90, and our product team is already working on a more permanent fix.
You can revert to Update 89 for now. We'll let you know once the bug is resolved so you can use the latest Storyline version again. Let us know how it goes when using Update 89. I'm more than happy to assist further as needed!
Hello everyone! 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Videos didn’t loop when designed to do so
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hello, EricSantos I have the latest Storyline version downloaded, but I'm still experiencing the loop trigger issue. I've tried all the workarounds above as well, and none of them are working for me. Are there any potential fixes for this issue?
Hello MadiMichael ,
Sorry to hear that updating to the latest version didn't work for you.
Would you mind sharing your project file here or privately through a support case so we can test if you are still being affected by the bug that was reported fixed? We'll delete it when we're done!
