I want to share a question from a customer: "Let's say we bought an individual 360 license to create a course in Rise and export it as SCORM. Without other similar projects, we don't renew the 360 subscription. Some years later our new boss wants to update that course, so we buy the license again for a new period... Will we find that course there and we can edit it? Will it wait for us in "latent life" status or will it have been removed after a certain time?" ---

I am also having this discussion with leadership in my corporate environment.When I export a Rise project to "No LMS—Web Only" I can not find any editable content, via Storyline or otherwise. Having the ability to edit content moving forward is very high on the list for why we went with Articulate. So it looks like that function is limited to Articulate Storyline projects at this point.

This has been my issue with Rise ever since it was first introduced. There really needs to be a way to download the editable project where it may be saved on corporate servers, and then put back for editing at a later time by a different team member.

Hi Alyssa, I really believe that Articulate is shooting themselves in the foot with this attitude. While Rise 360 is a great product, I continue to avoid this product because of this lack of ability to download and save the source files. This ability to save the source files is a critical requirement, not only for large corporations, but for small businesses who need to be sure that they can access the source files for the trainings that they create, even as people come and leave the organization. As a private consultant, this is just as important to me, as I never know when something may happen where I might not be able to renew my subscription. I know, from talking with other developers and managers, that I am far from the only one with this concern. I understand that this is a web-based authoring app, but there still needs to be a way to save the source code on local servers, and then re-upload it to Articulate servers when work needs to continue on the project. It only makes good sense to want to protect your work and assets from loss. I know that you can't personally address this, but I would be very thankful if you would forward this concern to your management and engineering teams. Thanks, Dave Cox

Hello, I am curious if there has been any change in this status of the inability to update Rise courses in the future absent an uninterrupted (with a grace period) subscription? I have a new project with a client starting soon whose content (and timelines) may be perfect for Rise, but again, I cannot in good conscience steer them down this path if there is an ongoing subscription cost associated with the possibility of future updates.

Hi Favio, Your courses will remain intact and accessible, anyone who has direct links to your courses will still be able to view them. However, you won't be able to edit or export them. If you'd like to download them before your trial or subscription ends, do this for each Rise course: Click Export in the upper right corner. Use the LMS drop-down list to select an LMS spec or choose No LMS—Web Only. Click Export in the upper right corner again to download a zip package of your course. Although the data is not automatically deleted, per the Terms of Service for Articulate 360 it can be removed at any time the subscription or trial is no longer active and valid.

What happens with Rise courses after you cancel the subscription?

CherylKidd
Community Member
2 years ago
Hello

This hasn't been commented on for a while, I had a old license. If I reactive it will it have the previous courses I have made on it or are they gone forever?
- KarlMuller
  Community Member
  2 years ago
  Hi Cheryl,
  
  Articulate typically keeps your courses for 6 months after your account subscription expired.
GeorginaDavi548
Community Member
2 years ago
Hi,

I'm currently using Rise for my Master's degree to create a product for a client that does not have an LMS or server. I am currently paying myself for Rise. If I export to web and provide my client with the link will they be able to continue to access the training with no issues? (I understand that changes won't be able to be made) but will they be able to continue to access and use the training? I'm hoping to get a job as an instructional designer and not need a personal Rise account hence why I plan to cancel it in the future.

Thanks.
- AngeloCruz
  Staff
  2 years ago
  Hi Georgina! You can export your course to web, host it in a web server, and share the link with your client.
  
  They should be able to access your course even if you cancel your Articulate subscription or after it expires. If you don't have access to a web server, you can check out the suggestions for free options in this article.
AlnishaSimmons
Community Member
11 months ago
Do Articulate give any warning when they're about to remove Rise courses from their servers? Do Rise courses completely vanish with no allowance to retrieve what's been created? My expired subscription lapsed by one month (after six months) and I'm being told all courses have been removed. Is this for real?
- JoseTansengco
  Staff
  11 months ago
  Hello Alnisha,
  
  Sorry to hear about your content.
  
  We don't notify expired users that their content is about to be deleted, but we do send reminder emails 90 and 60 days before a renewal date that a subscription is about to expire. During this period, you'll either need to renew your subscription or publish or export your courses since you lose access to Rise 360 after the subscription lapses. You can check out this article for more information on what happens to Articulate content when a subscription expires:
  
  Will you delete all my data when my trial or subscription expires?
DocFox
Community Member
7 months ago
This is the main reason I advise any serious elearning developer or organization to stay far away from Articulate Rise. With no option to download or import your source/authoring files, your authoring files are essentially held hostage by Articulate, requiring you to have an Articulate 360 subscription in perpetuity if you ever need to go back and edit your courses. And guess what? Most courses need to be revised or edited at some point.

This system is a great way for Articulate to trap its users into a never-ending (overpriced) subscription, but it is a terrible deal for any course developer or organization. If you want to actually have ownership over the course authoring files you spend so much time working on, go with an open-source solution like H5P.
- AlnishaSimmons
  Community Member
  7 months ago
  Thank you Eric. It has been a pretty devastating experience, to lose all of my Rise courses. Fortunately, I managed to salvage my Storyline courses. These were more intuitive to download and save. However, I will definitely stay far away from Articulate Rise! I don't even think I'll ever subscribe to Articulate again.
  
  Thanks for the H5P recommendation.
simonsimon-361a
Community Member
5 months ago
If you can export to web, you should be able to export / save source. Its just mean not to provide this. You might still need a subscription to modify your courses, but at least you can subscribe again when you need to do that. Holding source files as ransom is a crappy business model that needs to change. Either way, Articulate still get the subscription fee, just maybe some people dont need it in perpetuity. I find this approach reprehensible. I use rise, but am reconsidering again after this thread. Good to know storyline blocks embedded from review are not lost in the SCO after 6 months, That is a relief.