Forum Discussion
Why does articulate RISE/ST convert file names?
For anyone else following, here is the response I received from Articulate on this issue:
"Thanks for contacting Articulate Support!
I understand that you are having compatibility issues with Rising 360 and Adobe Experience Manager. Let me help you with that!
I found similar cases here and confirmed that Rise 360 is not compatible yet with Adobe Experience Manager. The workaround that we recommend for now is to:
1. Upload and host your Rise 360 course outside of AEM.
2. Pull it in via an iFrame or other embed method.
I also submitted a feature request to support embedding directly into AEM in the future. You should see another email to that effect shortly."
I'm not sure either of those options are going to work for us, so we may develop a script of our own to scrub and replace characters in filenames. Of course that will be time-consuming to develop, but once we have it in place we could use it for any future courses as well.