Forum Discussion
RenGomez
4 years agoStaff
Hi Allen,
Thanks for following up on this! Our support team can be reached anytime by submitting a case at articulatecase.com. You mentioned you created a ticket, but unfortunately, I'm not spotting any cases under the email address associated with your Articulate ID!
I'll go ahead and get one started for you so we can take a look at your original image for testing. You should expect an email with an upload link to show up in your inbox.
We've recently addressed some issues with image discoloration, so connecting with our team is the best way forward at this point!