Forum Discussion

StevenMcAneney's avatar
StevenMcAneney
Community Member
13 years ago

Why won't my course show 100% complete?

Hi. I have a presenter course which is glitching for one user. The course is on our proprietory LMS, has no test, and is set to pass/incomplete if 31 of 32 slides are viewed (Scorm2004). The pro...
Presenter 360
Studio 360
StevenMcAneney's avatar
StevenMcAneney
Community Member
13 years ago

I just noticed that only 15 of the 32 slides are being reported to the LMS in cmi.score.raw, despite them all having been completed. I have no idea where the cmi.score.max 20 came from (not me!), but our LMS just divides the two to to come up with cmi.score.scaled in the event no e-learning set pass mark is received.

So, the problem is that neither the true raw score nor the cmi.score.scaled value are reaching the LMS, for this one user only. Repeatedly. Still think it's LMS? Could it be an internet speed/security problem? Other Articulate/Captivate courses that are set to pass/fail and have a test are fine.

FYI I have sent a support request to our IT team, but I suspect the finger is going to be pointed backwards and forwards a bit....

Thanks for the response.