Forum Discussion
cynthiaLyons
3 years agoCommunity Member
Will Closed Captioning work if you turn on video controls for a video?
I have several slides for which the client provided videos. I have Closed Captioning and the Seekbar turned on at the player level. I have .srt closed captioning files for each of the videos.
The problem is that the Seekbar isn't working properly. It doesn't move in sync with the video throughout the entire video. So, I turned off the Seekbar and turned on video controls. Now, I can't get the CC button to display for closed captioning.
- JohnMorgan-c50cFormer Staff
Hi
I'm sorry you're having these issues with the seek bar and closed captions! I would love to help you troubleshoot this! Would you be willing to share your files here or reach out to our Support Engineers privately in a support case?