Forum Discussion
Workday LMS says fail after successful retake
I am testing out a course in our LMS (Workday) sandbox. The course is set up as follows:
- learner may retake final assessment as often as they like
- report status to LMS as passed/incomplete
- tracking = course complete when learner completes a quiz (assessment results slide from the final assessment).
I tested this out by failing the quiz, retaking it and passing, and then exiting the course. I received the attached result (grade: fail).
Is there some setting I need in Storyline (or Workday) to use the most recent "passed" result from the assessment?
Could this be the issue? The default trigger for this slide says "Submit results 6.13 Assessment Results" When the timeline starts on this slide". It seems that maybe this is causing whatever result happens first to be submitted. Maybe I can change this instead to submit when the user clicks to the next slide.
Hello Robert,
Happy to help!
You mentioned allowing your learners to retake the final assessment as many times as they'd like. When allowing your learners to retake the exams in your course, are you doing so with the use of a "Reset results" trigger similar to what is shown here?
You can find more details about Results Slide settings here. If you already have the "Reset results" trigger present, would you be willing to share a copy of your project file here or in private by opening a support case so we can test your course in our LMS? We'll delete it when we're done!
Hi Robert,
Sorry to hear that you ran into this snag!
We recommend testing the behavior of your course in SCORM Cloud to see if the behavior is isolated to your LMS. You can test your course in SCORM Cloud, which is an LMS that we use for testing as well. Here's how:
Please let us know your findings! If you're still running into this issue, feel free to share your .story file with us in this thread or privately in a support case so we can take a closer look.
Looking forward to hearing from you!
