Hi Carolina,
Happy to help! I appreciate the details you've shared. Some LMSs won't resume properly unless you include an Exit course link inside your Rise 360 course. There are two ways you can add an Exit Course functionality to your course:
- Add a button block, and set the button destination to "Exit Course."
- Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON.
If your course already has an Exit course link and the issue persists, could I have you connect with us in a case so we can dig deeper into the issue? We'll reach out soon after we hear from you!