Forum Discussion
ShaneIngram
3 years agoCommunity Member
Would you like to resume
Lately we are seeing an issue when someone has exited their training module and come back, the option to resume where they left off or start over pops up for them, however they are not able to selec...
EricSantos
3 years agoStaff
Hi Shane,
I'm glad to hear Kelly was able to help! I appreciate your patience in testing this out in SCORM Cloud. I'd like to highlight the next steps from the article Kelly shared.
If your course works properly in SCORM Cloud but not in your LMS, open a support case with your LMS provider to troubleshoot the issue. They'll know how best to help with LMS-specific problems.
If your Articulate content doesn't play, resume, or track correctly in SCORM Cloud, submit a case to our support team so we can take a closer look. Be sure to include a copy of your project file so we can try to reproduce the problem.
Thank you, Shane!
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