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MicheleBrooks-f's avatar
MicheleBrooks-f
Community Member
5 years ago

Wrong layer appears when conditions have been met to trigger Correct layer

I feel as though I've succeeded at this in the past, but I am definitely failing at it right now!  It seems like it should be so simple, but clearly I'm missing something. I am using Storyline 360...
General E-Learning
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I'm happy to share that we have released Storyline 360 version 78 (Build 3.78.30680.0)!

    Included in this release is the fix for the bug: Trigger does not work when the Normal state is used in a condition or event trigger.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app on your computer. You'll find our step-by-step instructions here.

    Please let us know if you have any questions by reaching out to our Support Engineers directly.

    Have a great day!

DaveCox's avatar
DaveCox
Community Member
5 years ago

HI Michele, 

Yes, you are correct. This really should work! 

I ran into this issue on another project I was working on, so I decided to do some further testing, and I think I've discovered why it is working so inconsistently. As I suspected, the triggers aren't working exactly as they should. 

I'm posting my tests and results here for you and Articulate to look at. Maybe you can check and see if I have my logic correct. Since I noticed no one from Articulate has weighed in on this thread, I'm going to open a ticket too.

  • MicheleBrooks-f's avatar
    MicheleBrooks-f
    Community Member
    5 years ago

    Dave, thanks for meticulously documenting what I believe to be a Storyline bug.  I'll try to get around to reporting it.  

    At present, David's suggestion has solved the problem.  I just hate to rely upon Content Library stuff so heavily and feel strongly that the kind of programming I did should work within this environment.

     

    Michele

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