WTH! STORYLINE 360 keeps just closing

I'm having the constant crashing PLUS the 'can't open the file because of another process issue' at least 4-5 times a day. I uninstalled Dropbox and I work from my C drive now, but there's no improvement. It's extremely frustrating.

I now have to remember to click Save every 5 minutes because I never get a Temp restored file when I restart. You're lucky you can't hear me when it happens before I've managed to save. Daily. Sometimes more than once. It's as if I'm working with an old wreck and sanding down the spark plugs to get it to turn over.

I've updated, uninstalled etc. with no improvement. There are no other apps running. It happens across 2 different laptops with no consistent trigger I can identify. I work in cyber and I have a decent grasp of why things might go wrong, but Articulate has defeated me. So, well done!

The fact is that this is just one of numerous bugs I've found in this supposedly mature product that we pay $799 to use per year, per seat: 10 times the annual cost of the MS Office suite of tools and tied to only two devices, whereas our MS Office apps are installed across 5 or more.

This is simply not good enough. I've been testing a few alternatives and will be dropping Articulate once our current project is completed.

Hi Mark,

Thank you for reaching out and sharing what you are experiencing when saving.

I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.

Of course, Mark.

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