Forum Discussion
KellyBaldwin
2 years agoCommunity Member
You are not allowed to complete the review
I recently sent out links to 5 people using the new Request Review option on Review 360. 4 people accessed the training, two of those submitted comments. One of them contacted me and said they cou...
BronicaGrigsby
Community Member
I recently had the same thing come up with one of my reviewers... She tried all sorts of things to troubleshoot and eventually reported that she was able to "complete the review" after signing out. This seems very strange to me. I'm thinking it is a bug of some sort.
EricSantos
7 months agoStaff
Hi Bronica,
Thanks for sharing what your reviewer experienced. Review 360 works best when using the latest version of a supported browser. Browser compatibility is one of the main reasons why a reviewer may encounter issues with Review 360. If this happens again, I'd have them check whether there are browser updates that need to be completed first before proceeding.
If you require any further information, please let me know.