Forum Discussion
Your Computer is Offline Error
Is Rise down? I was in the middle of building a course and received "Your Computer is Offline" error message. My colleague in a different state is experiencing the same issue.
44 Replies
Hi Laura. We're investigating an issue that is preventing access to Rise 360. You can follow along here for updates. I'm so sorry for the trouble!
Hi Crystal, I am experiencing this " Your Computer Is Offline" issue today. Do you have any updates on the fix?
Cheers,
Donna
Hello there, Donna. We had a brief Rise 360 outage a couple of weeks ago, but it was resolved within a few hours.
Please let us know if you're still experiencing this message after refreshing your browser!
Hey Folks, my courses are refusing to load for editing. I can see the list of courses, when I click to edit -- I just get a blank window.
I could edit them just a few hours ago. Anyone else experiencing the same issue?
Hey Astha;
I am locked out as well right now.
Tim
Yes. Same here. I have tried different browsers with the same result.
Thanks @Tim - I had a moment of sheer panic where I thought I lost my content. Glad to know its platform issue.
Hey folks! So sorry for the interruption! Our team is on it, and we'll be back up and running as soon as possible. We'll keep you posted on our progress!
You can stay up to date by subscribing to our status page here.
I have access now, thanks!
Hi, everyone!
Authoring in Rise 360 is now working normally. We'll continue to monitor performance carefully.
I'm currently unable to access Rise (my session has timed out?). That's very unfortunate as I'm under a tight deadline to complete my course.
So sorry about that, Stephan! Rest assured our team is working on a fix as we speak. We'll let you know as soon as we're back up and running!
For up-to-the-minute updates, please subscribe to our Articulate Status Page.
