Your Computer is Offline Error

Hey Folks, my courses are refusing to load for editing. I can see the list of courses, when I click to edit -- I just get a blank window.

I could edit them just a few hours ago. Anyone else experiencing the same issue?

I'm currently unable to access Rise (my session has timed out?). That's very unfortunate as I'm under a tight deadline to complete my course.

So sorry about that, Stephan! Rest assured our team is working on a fix as we speak. We'll let you know as soon as we're back up and running! 

For up-to-the-minute updates, please subscribe to our Articulate Status Page. 

Really sorry, Gustavus. We're busy repairing Rise 360 right now. We'll get it back up and running soon! 

Good news, all! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.

Please let us know if you run into any more trouble in Rise 360!

Hi Laura. We're investigating an issue that is preventing access to Rise 360. You can follow along here for updates. I'm so sorry for the trouble!

Hey Astha;

I am locked out as well right now. 

Tim

Yes. Same here. I have tried different browsers with the same result.

Thanks @Tim - I had a moment of sheer panic where I thought I lost my content. Glad to know its platform issue.

Hey folks! So sorry for the interruption! Our team is on it, and we'll be back up and running as soon as possible. We'll keep you posted on our progress!

You can stay up to date by subscribing to our status page here.