Forum Discussion
Your Computer is Offline Error
Hello everyone, I 'm trying to edit my courses but I'm getting an error saying my computer is offline, is there a fix for this?
Rise 360 - Using chrome - goes offline approx. every 15 min or less. Then it times out and makes me refresh. Happens all day long - although when working in storyline, it never happens!?
Hi Cheryl,
I am sorry that you are experiencing this. Can you try the following?
1. Make sure your browser is fully updated.
2. Clear your browser's cache.
3. Restart your computer.
If you are still experiencing the issue, please reach out to our support engineers here, and they will look into this more.
