Forum Discussion
Zoom regions not functioning
Any updates on this issue? I have the latest SL360 (3.12.14647.0) and am experiencing similar issues where the zoom region will randomly jump around a bit. If I delete the zoom region and recreate it then it may work fine or it may not.
But another zoom region issue is that it won't zoom in as much as I've set it to when using the zoom transition speed set to very slow. Instead it just zooms a little bit and stops far short of where it's set to zoom to. This happens in the preview and in output. I've played with creating a brand new SL file and that didn't help. Upon testing further I have found the zoom region does zoom where I tell it to as long as I don't use the very slow transition. So using slow, or medium transition work but as soon as I set it to very slow it'll not zoom in as much as it's supposed to. I hope this bug can be addressed in the next update.
Yes Any updates?
If this isn't on the list to fix, can you let us know? I need to know whether I can wait it out, or if I need to go back to my client and have the rescoping discussion about the additional cost to get modules with zoom regions fixed.
Hi Traci,
The last issue we have reported for you is still open with our team. You will get an update from your case when we have some news and I'm attaching this thread as well as we track user impact and so that we can update others that may be following along here.
Hi Tom,
It looks like the specific issue that we have reported that is still unresolved on this thread is where the slide displays quickly, then jumps to the zoom region that is set at the start of the timeline. Is that the issue you are referring to as well?
You're describing another issue I'm not familiar with. I'd advise to share a couple of samples with our support engineers here so that we can take a look.
Thanks Leslie! I've submitted a support ticket with a sample Storyline file.
