Forum Discussion
Assigning Training Annually
This was my answer
Hi ToddTezeno!
Happy to help!
It sounds like you're trying to track learner completion for courses that need to be taken annually, in Reach 360. Unfortunately, this is not currently supported. When a learner is enrolled in a course, Reach can only track one completion. The learners will be able to view the course again, but only one completion status is recorded by the system.
For content that must be completed annually, we recommend first creating a duplicate version of the Storyline or Rise 360 course:
- Create a new copy of the course.
- Publish the new course to Reach 360.
- Enroll the learners to the new course.
What LMS are you using to assign these courses?
I had the same question, AnnabelHaberkor !
This was my answer
Hi ToddTezeno!
Happy to help!
It sounds like you're trying to track learner completion for courses that need to be taken annually, in Reach 360. Unfortunately, this is not currently supported. When a learner is enrolled in a course, Reach can only track one completion. The learners will be able to view the course again, but only one completion status is recorded by the system.
For content that must be completed annually, we recommend first creating a duplicate version of the Storyline or Rise 360 course:
- Create a new copy of the course.
- Publish the new course to Reach 360.
- Enroll the learners to the new course.
I'm not using one
It sounds based on the solution you shared back like you're using Reach, is that right?
