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ToddTezeno's avatar
ToddTezeno
Community Member
3 months ago
Solved

Assigning Training Annually

I have created 16 courses, some in RISE and some with Storyline. Everyone has seen the training at least once. A year has passed. I need to reassign the courses again. I need new reports, etc. Since ...
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e-learning development
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  • ToddTezeno's avatar
    ToddTezeno
    2 months ago

    This was my answer

    Hi ToddTezeno​!

    Happy to help!

    It sounds like you're trying to track learner completion for courses that need to be taken annually, in Reach 360. Unfortunately, this is not currently supported. When a learner is enrolled in a course, Reach can only track one completion. The learners will be able to view the course again, but only one completion status is recorded by the system.

    For content that must be completed annually, we recommend first creating a duplicate version of the Storyline or Rise 360 course:

    1. Create a new copy of the course.
    2. Publish the new course to Reach 360.
    3. Enroll the learners to the new course.
ToddTezeno's avatar
ToddTezeno
Community Member
2 months ago

This was my answer

Hi ToddTezeno​!

Happy to help!

It sounds like you're trying to track learner completion for courses that need to be taken annually, in Reach 360. Unfortunately, this is not currently supported. When a learner is enrolled in a course, Reach can only track one completion. The learners will be able to view the course again, but only one completion status is recorded by the system.

For content that must be completed annually, we recommend first creating a duplicate version of the Storyline or Rise 360 course:

  1. Create a new copy of the course.
  2. Publish the new course to Reach 360.
  3. Enroll the learners to the new course.