Forum Discussion
elearning as an evidence package for legal team
Hi Judy, thanks for your response! We have an effective review process; what I'm looking for is what are others doing that need to provide their course to legal teams to defend in court. For example, an employee violates a security policy or sexual harassment policy, and our legal team takes our product to court as evidence that they were aware of and had acknowledged those policies. In the past with courses that were primarily text and/or narration, we provided a text version that could be used in court to describe what was seen and heard. Now with very interactive courses, a text version is not really indicitive of the participant's live experience. Are others providing video versions of the course along with word versions? What are you providing as evidence packages to your legal teams? I'm hoping to learn others' best practices.
Let me clarify: The legal team got a document with screenshots and notes about interactions. That showed the images and text that a user would have seen in the course. (For this company, it started as a review file. But such a document could be created just for legal purposes.)
The LMS tracked course completion, which usually meant passing a quiz at the end of the course.
That combination could be used to show that an employee or contractor had been given the content in the policy/procedure covered by the course.
In some cases, there was also a read-and-acknowledge attached to the actual policy/procedure document.
And, as I recall, we sometimes put an acknowledgement statement into a course.