Forum Discussion
Less Is More Is Not Just About Content, but About Learning Experience
This is a powerful Op-Ed, thanks for sharing!
You've struck a chord, one I imagine many eLearning Developers (self included), struggle to walk that tightrope of interactivity for its own safe, versus learning & performance usefulness.
One thing I'd add.
Context.
It matters more than I see discussed.
Example: if the vice president of the call center, whom you support as an ID/eLearning Designer, asks for a video his phone agents can watch (passively), instead of being taken off the floor to attend a "real training"
... depending on the context ... obliging the request may be the best move.
As I continue in this space, I'm learning more and more, we must strategically choose the battles we fight, and in the rarest of cases, the hills we're willing to fight to the death to defend.
Hi Thomas_Shayon,
I completely agree that context matters. I've seen similar situations, especially with customer service or sales teams where learners simply don't have much time to step away from their work for "real training."Once we understand the learners' actual working environment and needs, the solution may not need to be a one-hour course, or even a traditional course at all. A short video or microlearning experience can be a very effective solution if it addresses the real performance need.
For me, the format isn't the issue. The real question is how we design the learning experience to meet the learner's needs and solve the business problem.