Hello. For users who don't have access to our LMS we publish elearning modules to our website using a Review link (this makes it easier to update than publishing for web). When a user goes to the website it works fine. But when I created a word doc with a hyperlink to the same review link, it redirects the learner to 360.articulate.com. These same links worked fine just a couple months ago, so can you think of why they might be re-directing now?
I am experiencing the same issue. I've included links to Review 360 eLearning modules in a Word document for client review. But when clicked, they are asked for their email address and password, which does not lead to the module for review.
When I click the same link from the Word doc, I am taken to the Articulate 360 Dashboard, instead of to the module in question. And I do have an Articulate ID and remain signed into my account.
The same Review 360 links work for everyone, if sent via Outlook email.
Is this an issue with MS Word because the reviewers email address is not assumed / attached to their comment and feedback, as it is via Outlook?
The Word doc is a great vehicle for eLearning reviews, since it includes a summary of each module and all related materials. It can also be saved on a network drive for future viewing, updates, etc.
If needed, I can provide links for the same module, sent via Outlook, and included in a Word doc for further review.
Hi Michael! Thank you for sharing details about what you are experiencing by sharing Review 360 links in MS Word. I apologize for the issues you are having.
When you click the Review link from MS Word and sign in, can you see the module for Review, or does it ever get you there?
Could you share the Review link in a support case with us? That way, we can test to see how it's behaving.
Was this ever resolved as we encounter the same issue. Link shared in Worddoc redirects to the main page of Articulate 360 and not to the Review course they are supposed to see.
I'm sorry to hear you're hitting this snag! I tried to put a hyperlink pointing to a Review 360 course in a Word document, and it's opening as expected. Does this happen to all Review courses you have or only to particular ones?
Would you be willing to share the Review 360 link/s here or privately through a support case so we can run some tests?
7 Replies
Hi, Brian.
Thank you for reaching out!
These same links worked fine just a couple months ago
Do you mean that the links worked correctly when accessed from the Word document?
Can you share one of those links through a support case so we can investigate this further?
Hi,
I am experiencing the same issue. I've included links to Review 360 eLearning modules in a Word document for client review. But when clicked, they are asked for their email address and password, which does not lead to the module for review.
When I click the same link from the Word doc, I am taken to the Articulate 360 Dashboard, instead of to the module in question. And I do have an Articulate ID and remain signed into my account.
The same Review 360 links work for everyone, if sent via Outlook email.
Is this an issue with MS Word because the reviewers email address is not assumed / attached to their comment and feedback, as it is via Outlook?
The Word doc is a great vehicle for eLearning reviews, since it includes a summary of each module and all related materials. It can also be saved on a network drive for future viewing, updates, etc.
If needed, I can provide links for the same module, sent via Outlook, and included in a Word doc for further review.
Thanks!
Hi Michael! Thank you for sharing details about what you are experiencing by sharing Review 360 links in MS Word. I apologize for the issues you are having.
When you click the Review link from MS Word and sign in, can you see the module for Review, or does it ever get you there?
Could you share the Review link in a support case with us? That way, we can test to see how it's behaving.
Hello,
We just started experiencing the same issue this afternoon. Review 360 links that were working this morning are now requiring all users to log in.
Please let us know when there is a resolution for the issue!
Thank you
Hello Capstone ITS!
I replied to your question in this thread.
I look forward to finding a solution to your issue!
Was this ever resolved as we encounter the same issue. Link shared in Worddoc redirects to the main page of Articulate 360 and not to the Review course they are supposed to see.
Hi Noortje,
I'm sorry to hear you're hitting this snag! I tried to put a hyperlink pointing to a Review 360 course in a Word document, and it's opening as expected. Does this happen to all Review courses you have or only to particular ones?
Would you be willing to share the Review 360 link/s here or privately through a support case so we can run some tests?
Thanks for your patience!