1 Reply
Maria Costa-Stienstra

Hi, Ali, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

This error could be related to Windows needing to be updated. Take a look at the steps here! Once you complete the updates, please reboot the computer and try installing the app again.

If you run into any issues, I recommend getting in touch with one of our support engineers through a case.

I hope this helps!