Storyline Reviewers Are Being Asked for Passwords

Jan 25, 2022

In the past I have been able to have reviewers enter their email addresses and the begin reviewing my work, posting comments on the right side.  Yesterday a reviewer was asked for a password.  Today I watched as another reviewer attempted to access the course but could not because of the password request.  These reviewers are using the steps I wrote out a couple months ago and that previous reviewers could use without issues.

3 Replies
Maria Costa-Stienstra

Hi, William.

Thank you for reaching out!

Is it possible that the reviewers who are being asked for a password have their emails linked to an ArticulateID? In that case, they will be prompted to sign in with their password. 

We also have a quick-start guide you can send your reviewers. You can download it here.

Let me know if this helps!