When uploading a new video to Review 360 a new item isn't created. In fact, nothing happens. No progress timer nor error message. Tried to upload a zipped file, but got a wrong file format error. This is happening to several colleagues using Review 360.
Great idea opening a case; I see you've connected with my teammate, Robert, and he suggested clearing the browser cache, using incognito mode, or another browser before attempting to upload a video again.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!
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Hi Dmitry,
Welcome to the E-Learning Heroes Community!
Great idea opening a case; I see you've connected with my teammate, Robert, and he suggested clearing the browser cache, using incognito mode, or another browser before attempting to upload a video again.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!