Video stopping in the same spot in review 360

Feb 08, 2022

Not sure what the problem is. I have about a 6 minute video that I made in After Effects and it plays great in media player. 
When I load it in articulate it plays fine in preview mode. When I upload to review 360 it dies in the exact same place every time.  I've checked my AE file and there is nothing stopping it. and like I said it plays fine in media player and preview mode but for some reason on review 360 it freezes at about 4 minutes.

I've created a new articulate file and and imported and uploaded a few times with the same result. Please advise. 



6 Replies
Dan Hiveley

I opened a case yesterday.

Dan Hiveley
Learning & Development Specialist

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Maria Costa-Stienstra

Hi, Dan.

I found your case, and I see you're working with Eric. You're in great hands!

I just wanted to add a quick note: it looks like your email signature came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.