Character state not changing in Rise Scenario block

Jun 08, 2019

I am working on a course and using a scenario block. For several of the feedback responses, I have set the character to change her state (talking, thinking, confused) etc. When I preview the block or the course the state of the character does not change.

What could I be doing wrong?

9 Replies
Crystal Horn

Thanks for reaching out about your scenario block, Brian. After you make a selection in dialogue content, the character should reflect the state change and show the feedback text. 

First, make sure you're authoring in a supported browser (Google Chrome, Firefox, Microsoft Edge or Safari). If you are still seeing issues with state changes, would you mind sharing a link to your content with us here? We will examine your setup and let you know some next steps forward.

Renz Sevilla

Hi Sarah, sorry to hear you're having trouble with the Scenario Block as well.

First, please make sure you're using the latest version of our supported browsers.

Next, you can try clearing your browser cache.

Lastly, could you please try duplicating the Scenario Block to see if that fixes it, or recreating the Scenario Block?