Font issue
Feb 15, 2022
By
Tracy Hodges
When viewing my course in Rise, the correct font is displaying on the Lesson home screen. However, any Rise files exported to LMS since February 2022 have resulted in an incorrect font displaying in the LMS.
(The Lesson font is fine; it is just the Lesson home page font that is incorrect.)
Any ideas about what could be causing this issue would be very welcome.
6 Replies
Hi Tracy,
Have you seen this: https://community.articulate.com/discussions/rise-360/ios-rise-details-section-font-broken
That's great. Thanks Karl. In a funny kind of way, it's good to know that it is a known issue.
I have discovered that, for me at least, it has to do with how much the screen is zoomed, as the problem appears/disappears, depending on the zoom.
Hi Tracy! If you don't mind sharing a few screenshots comparing how the font appears when the screen is zoomed in versus how it appears normally, that would be helpful!
We just had a client bring this to our attention. Is this a documented bug by Articulate?
Here is an example of the Rise course exported and uploaded to Moodle.
You will see from the 50% zoom that the font in the paragraphs and lesson links look fine (50% and below), but when zoomed up to 100% (and everything in between) the text in the top block incorrectly changes font (although the lesson links still look ok).
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Hi Tracy!