One of the benefits of using Rise is that we have been able to host training outside the LMS and embed links within products. This allows us to embed those links with software products and people are able to consume training easily.
However tracking goes for a toss since Google Analytics only works at an index.html level for now.
Is there a way we can see how much time is being spent on what topic in rise?
Thanks for all the help! It worked :) It's not Google Analytics but it's (in my opinion) a better tool. It's called YandexMetrica which does all the same things as Google Analytics plus behavioural metrics. It's 100% free and is working great at the moment. I've documented how I set it up here: https://www.linkedin.com/pulse/articulate-rise-page-level-analytics-behavioural-metrics-bandli/ Hope it helps :)
I read through the LinkedIn post above, and I agree that heat mapping is useful, it's very difficult to look at heat maps for every individual user. The whole concept of analytics is to see what's trending (and what's not) and look for the outliers. Those outliers will help determine how your page may or may not require changes.
So, I've not included heat mapping in my courses. I have 50 courses and I need to be able to see trends between them and not look at the individual level. They are all published the same way. I am able to everything stated in that article, except for heat mapping - which I have an alternative.
I am using a combination of GTM (Google Tag Manager) and GA (Google Analytics), for reporting. As for heat mapping, my alternative was to create a page scroll depth indicator trigger, as well as a page timer trigger. Then I combined these in a trigger group and created one event tag that relies on that trigger. While I can't see exact clicked areas of the screen... I am able to understand how far down the user has scrolled and combine that with the time on page. That tells me whether the user is skimming or reading.
Additionally, by building out multiple event listeners, I can capture the following:
Side Navigation Clicks
Next Lesson Clicks
Conclusion Page Event
With these, I can review my events in GA and with secondary dimensions, understand where users are exiting, where users are slowing down. These can assist me in understanding whether my content needs to be adjusted.
I can also create custom reports based on the individual product and see users moving from (example) Lesson 1 to Conclusion. If I see that specific metric strong, then I know the course is intuitive and easy to move through.
My recommendation with heat maps is to use them when you see a trend of people exiting a page at a specific point, or too many click events for a specific page... then add heat mapping or screen video capturing to understand what a user is experiencing.
This issue has been in discussion for two years. Any updates on adding modern web tracking to Rise? Ideally we would like to add technologies like Google Tag Manager, Google Analytics, HotJar and etc.
Hi there, Joshua. We're still documenting requests for this enhancement, but we don't have an update on our plans for it at this time. We'll let you know here if that changes!
I know it has been a long time since you started this thread but I'm hoping you can help!
I've created product tutorials using Rise 360 that we have placed on the product pages on our website. Our audience for these are potential and existing end users of our products, where they may increase their familiarity with the products before buying, or even after purchase without the need to go through the online manual documentation that we provide on a support centre website.
I am currently looking at adding Google Analytics to this by adding tracking code to the HTML however I would also be interested in seeing how long users are spending on a topic, and also looking to see if there is a way in which we may be able to track event triggers such as hitting a 'complete' button or something akin to that so that we can see the numbers of people actually going through the entire tutorial. Have you been able to get anywhere close to anything like this?
Sadly, we sadly did not make any progress on it. I tried to get a developer to help out with this but it did not get us anywhere. We went away from that plan and set up an online academy by using Learn Upon. Customers could log in using their personal or professional email addresses and share their certificates and achievements on social media.
Sorry could not be of more help to you. Even if articulate does not allow google analytics, some alternate solution from their end would be nice.
If you are using a Rise course outside of a LMS, you should be able to setup your own Google Analytics tracking per course. You need a Gmail account and would need the URL for each Rise course to setup at analytics.google.com
Note that Google Analytics may not track at the level you require, e.g. learner Quiz data, etc.
so has there been any updates to this feed since last post 2 years ago? Would love to see an easy video tutorial on how to incorporate Google Analytics into my web based Rise URL. Any/all help is much appreciated!
Is there any update on this? I know it can be done via Storyline but as a new user this is not an easy process and researching has not really done anything for me, but make me have more questions than before. It would be nice to have built in analytics with the tool we are authoring in (Rise).
Can you please share how you did this? I am a new user to Storyline products and Java Script as well and am having a hard time trying to create the analytics so that they show in a Rise course.
Hi folks, has anyone that uses SuccessFactors LMS (Learning) been able to:
unzip the zip scorm file
edit the css/html file (for example adding the GA code)
rezip
successfully load into successfactors
So far, if I try to modify anything in zip file, SuccessFactors does not accept it. Other LMS' do (including scormcloud). I cannot test out adding GA code, let alone edit the css or html.
I find this SuccessFactors LMS immensely frustrating, old, daggy and frankly, fugly...
52 Replies
Done!
Done
Thanks for all the help! It worked :) It's not Google Analytics but it's (in my opinion) a better tool. It's called YandexMetrica which does all the same things as Google Analytics plus behavioural metrics. It's 100% free and is working great at the moment. I've documented how I set it up here: https://www.linkedin.com/pulse/articulate-rise-page-level-analytics-behavioural-metrics-bandli/ Hope it helps :)
This is very useful information, thanks!
Hi,
I would like to track users who interact with the SCORM content which I have created using Articulate rise.
Could you please help me with the analytics code and the place where I need to add it in the SCORM package.
Thanks
I read through the LinkedIn post above, and I agree that heat mapping is useful, it's very difficult to look at heat maps for every individual user. The whole concept of analytics is to see what's trending (and what's not) and look for the outliers. Those outliers will help determine how your page may or may not require changes.
So, I've not included heat mapping in my courses. I have 50 courses and I need to be able to see trends between them and not look at the individual level. They are all published the same way. I am able to everything stated in that article, except for heat mapping - which I have an alternative.
I am using a combination of GTM (Google Tag Manager) and GA (Google Analytics), for reporting. As for heat mapping, my alternative was to create a page scroll depth indicator trigger, as well as a page timer trigger. Then I combined these in a trigger group and created one event tag that relies on that trigger. While I can't see exact clicked areas of the screen... I am able to understand how far down the user has scrolled and combine that with the time on page. That tells me whether the user is skimming or reading.
Additionally, by building out multiple event listeners, I can capture the following:
With these, I can review my events in GA and with secondary dimensions, understand where users are exiting, where users are slowing down. These can assist me in understanding whether my content needs to be adjusted.
I can also create custom reports based on the individual product and see users moving from (example) Lesson 1 to Conclusion. If I see that specific metric strong, then I know the course is intuitive and easy to move through.
My recommendation with heat maps is to use them when you see a trend of people exiting a page at a specific point, or too many click events for a specific page... then add heat mapping or screen video capturing to understand what a user is experiencing.
Hope this helps.
Jared
This issue has been in discussion for two years. Any updates on adding modern web tracking to Rise? Ideally we would like to add technologies like Google Tag Manager, Google Analytics, HotJar and etc.
Hi there, Joshua. We're still documenting requests for this enhancement, but we don't have an update on our plans for it at this time. We'll let you know here if that changes!
A vote from me for Articulate to prioritize this! Seems possible in Storyline, but would love to see this in Rise.
Yes, we need this feature as well... we need to be able to track external usage / quizzes without an LMS.
Hi there! I'm also looking for an easy way to implement this. Hope you're on the case soon, Articulate.
+1
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++1
Agreed, Taylor.
Hi Akshay,
I know it has been a long time since you started this thread but I'm hoping you can help!
I've created product tutorials using Rise 360 that we have placed on the product pages on our website. Our audience for these are potential and existing end users of our products, where they may increase their familiarity with the products before buying, or even after purchase without the need to go through the online manual documentation that we provide on a support centre website.
I am currently looking at adding Google Analytics to this by adding tracking code to the HTML however I would also be interested in seeing how long users are spending on a topic, and also looking to see if there is a way in which we may be able to track event triggers such as hitting a 'complete' button or something akin to that so that we can see the numbers of people actually going through the entire tutorial. Have you been able to get anywhere close to anything like this?
Hi Tina
Sadly, we sadly did not make any progress on it. I tried to get a developer to help out with this but it did not get us anywhere. We went away from that plan and set up an online academy by using Learn Upon. Customers could log in using their personal or professional email addresses and share their certificates and achievements on social media.
Sorry could not be of more help to you. Even if articulate does not allow google analytics, some alternate solution from their end would be nice.
Warm Regards
Akshay
Hello,
Has anybody found a way to track clicks/visits on a Rise link? (not exported in an LMS)
I just reached out to the support group who sent me back here. Would love to know if this is possible without LMS publication in any way.
Thank you!
I would like to bump this question as well. We are trying to get some simple analytics for the Rise 360 page no in an LMS.
Hi Christina,
If you are using a Rise course outside of a LMS, you should be able to setup your own Google Analytics tracking per course. You need a Gmail account and would need the URL for each Rise course to setup at analytics.google.com
Note that Google Analytics may not track at the level you require, e.g. learner Quiz data, etc.
so has there been any updates to this feed since last post 2 years ago? Would love to see an easy video tutorial on how to incorporate Google Analytics into my web based Rise URL. Any/all help is much appreciated!
Thanks for sharing your interest, Stephanie! We'll make sure to update you here if this becomes available in the future.
Hi Hazel,
Is there any update on this? I know it can be done via Storyline but as a new user this is not an easy process and researching has not really done anything for me, but make me have more questions than before. It would be nice to have built in analytics with the tool we are authoring in (Rise).
Thanks!
Hi Jared,
Can you please share how you did this? I am a new user to Storyline products and Java Script as well and am having a hard time trying to create the analytics so that they show in a Rise course.
Thanks!
Hi folks, has anyone that uses SuccessFactors LMS (Learning) been able to:
So far, if I try to modify anything in zip file, SuccessFactors does not accept it. Other LMS' do (including scormcloud). I cannot test out adding GA code, let alone edit the css or html.
I find this SuccessFactors LMS immensely frustrating, old, daggy and frankly, fugly...