I'm trying to host an online course to Amazon S3 using cloudberry. I've gone through all the steps using this video tutorial. All works perfectly until I select Web URL and paste it into my browser. I just get a blank webpage. I've set the permissions and bucket policy to public. Any idea why the webpage is blank?
I had the same issue. I found that there was on step I was missing when following the article. What the blog posts Articulate provided did not mention was thatI had to set the folders (buckets) to Public so somebody other than me could view the courses. I had done this at the individual file level but not at the bucket level.
Thank you Gail, this has massively helped me out today!! I couldn't figure out what to do but I've done as you have suggested above and it has worked. Thank you!
Thanks for the video. I followed all the steps, making everything public. The course worked for 5 minutes. But then later I went back to it and it was gone. In its place was a message saying Bye, you may now leave this post.
Have I made a mistake somewhere?
If someone sees this before Tom and knows the answer, please let me know :-)
Hi Mark! We'd love to help you troubleshoot this issue, will you be able to share a link to the course you uploaded in Amazon S3? Please also provide the details of the browser you used for testing. Thanks!
FWIW I loaded the course and went through it, came back, refreshed, closed the browser, accessed the course again and it all seemed to work fine for me.
When I export my Rise course to Web it doesn't give me the story.html link he refers to in the blog video. I've successfully transferred other courses to S3 with no issues.
12 Replies
Jamal,
I had the same issue. I found that there was on step I was missing when following the article. What the blog posts Articulate provided did not mention was thatI had to set the folders (buckets) to Public so somebody other than me could view the courses. I had done this at the individual file level but not at the bucket level.
Hope that helps,
Gail
In case someone comes to this thread, here's a link to the article and tutorial.
https://blogs.articulate.com/rapid-elearning/share-e-learning-courses-amazon-s3/
In the post, I mention needing the set the permissions and the video tutorial shows two ways to set the permissions.
Thank you Gail, this has massively helped me out today!! I couldn't figure out what to do but I've done as you have suggested above and it has worked. Thank you!
Hi Tom
Thanks for the video. I followed all the steps, making everything public. The course worked for 5 minutes. But then later I went back to it and it was gone. In its place was a message saying Bye, you may now leave this post.
Have I made a mistake somewhere?
If someone sees this before Tom and knows the answer, please let me know :-)
Hi Mark! We'd love to help you troubleshoot this issue, will you be able to share a link to the course you uploaded in Amazon S3? Please also provide the details of the browser you used for testing. Thanks!
Hi Lea
Thanks for getting back to me.
Here is the link:
http://octopusprofessionaldevelopment.s3.amazonaws.com/Writing%20for%20IELTS/Writing%20introductions%20for%20IELTS%20writing%20task%202%20essays/goodbye.html
Cheers
Mark
I used Chrome and Edge for this. I got the same message both times.
The link you shared is to the goodbye page.
Here's the link to the course index.html
FWIW I loaded the course and went through it, came back, refreshed, closed the browser, accessed the course again and it all seemed to work fine for me.
Thanks Tom. I feel a prize plum. I had copied the wrong URL. I'll put it down to a rookie error.
When I export my Rise course to Web it doesn't give me the story.html link he refers to in the blog video. I've successfully transferred other courses to S3 with no issues.
Hi Christie,
Rise courses create a index.html file, not story.html