10 Replies
Jean Horton

Thank you for this information! I'm having trouble with my end times working-- do you have any suggestions? I've tried a few different videos and none of them seem to be working for me. I'm not sure if it's a glitch with YouTube specifically or something else is in the HTML code or what the issue is -- the start is working fine, but they just aren't ending where I've indicated. Any advice is greatly appreciated. Thank you! (I'm also trying to use the same clips in a PowerPoint version of the training and it isn't working there either which is why I think it has something to do with YouTube or elsewhere in the code). 

Jean Horton

Hi Renz! Thanks for the assist! This is the code I am attempting to embed: <iframe width="560" height="315" src="https://www.youtube.com/embed/xpeNuHBL6-4?start=1350&end=1490" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> 

The video URL is: https://www.youtube.com/watch?v=xpeNuHBL6-4&t=1382s

Any direction or advice is much appreciated! :-) 

Renz Sevilla

Hi Jean, thanks for sharing your embed code!

We've got this issue documented, there seems to be a problem when using "&' in the embed field. 

The start parameter will work, but the end parameter has an issue after the "&" symbol. Sorry if this is slowing you down in any way. I'll reach out once this is resolved or we make any changes that help.