Inconsistencies with Screen Readers

Hi! My team has been experimenting with the latest accessibility updates in Rise. We're currently working to gain an understanding of screen readers and how they read through Rise courses. We've tested a few different screen readers, such as NVDA, JAWS, and VoiceOver. 

One issue we're having is with 2, 3, and 4 column grids. We've noticed that the screen readers listed above will read the alt-text applied to the images within these components, but fail to read the captions underneath the images. The captions get skipped over, even when the element is selected. We're curious if this issue is specific to the image grid components, or if it applies to captions within all image-related components such as image centered or full-width? We're mostly curious about why this happens and if there's anything we can do on our end to fix it. 

Thank you! 

5 Replies
Renz Sevilla

Hi Kendra! Thanks for reaching out! I understand you're having trouble with using different screen readers and inconsistencies among them. In order to assist you better, I'd like to invite you to submit a case with us so our support engineers can help test our applications against the screenreaders. 

Our support engineers will help you get to the bottom of this!