Line spacing not consistent when publishing to Review

Apr 01, 2021

Hi,

what happens is, that when publishing to Review from Rise, not all line spaces remain preserved. When this happens, we need to manually remove the line space in Rise and add it again, afterwards the Review usually shows the correct line spaces.

These fixes are time consuming as we need to go through the whole Rise course to fix it.

Please see the image attached for reference- as you can see, the highlighted line that shows linespace in Rise is missing in Review.

Any input will be appreciated, thanks.

6 Replies
Renz Sevilla

Hi Nikita! Thanks for reaching out! When adding your content into Rise 360 are you pasting this from a word editor? This may be copying formatting from that application which may be causing the issue. 

Please try pasting this into Notepad to clear formatting before pasting into Rise 360. This should remove any unseen formatting from any word editor that may be cause the line spacing issue.

Renz Sevilla

Hi Nikita, following the steps from Rise 360: Translate Your Course, to import an XLIFF translation there needs to be original content that is first duplicated, then exported with a matching .XLF file. 

If you're importing using .XLIFF files by exporting a blank course, then importing this in, this might be causing the extra blank spaces as they're not being overwritten or extra HTML from the import process is being copied into Rise.