One seat owns the course - admin have no access
Jul 09, 2021
Here is a case that is happening to me right now.
One seat left on vacation, another seat wants to review a course they have collaborated on. That seat does not have the right to publish as collab only.
I am admin. I can only add or remove seats. i have zero access to content which would make it possible for me to go into that account change the owner of the course thereby making it possible for the other seat to publish , review and send that review share link.
Well until i decide to close down a seat, then suddenly i can own the content, all the content, from this vacation user.
So the story continues at me closing the vacation seat ( thereby owning the content) and sending a copy of the two courses to the other seat that they needed to work on and send those courses for review.
So now i need to reinstate the seat that i didnt want to close in the first place and send back each course, all 33 items manually.
Why can i/admin access the content when closing an account, but not when the account is open?
I checked with support chat before doing this - i simply couldnt believe it.