Forum Discussion

ArmandNel-5239e's avatar
ArmandNel-5239e
Community Member
5 years ago

Process Block & Carousel Block Arrows

It seems that the arrows do not appear in some instances alongside the Process Block as well as the Carousel Block.

rise 360

3 Replies

  • KarlMuller's avatar
    KarlMuller
    Community Member
    5 years ago

    Hi Armand,

    When do the arrows not appear? Does it happen in all browsers? Does it happen in Preview mode? Within a LMS only?

  • JanetCrowe's avatar
    JanetCrowe
    Community Member
    4 years ago

    Hi have foudn the issue where the arrows work in the preview mode but when in the LMS (our is Accord) the arrows do not work. 

    • hazelB's avatar
      hazelB
      Staff
      4 years ago

      Hi Janet! 

      I would also suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
       
      This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
       
      You'll also find some helpful LMS-troubleshooting tips here.
       
      If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
       
      If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate.