Rise 360 compatibility with Browsers

May 11, 2020

Hi there, My rise course does not work well with IE browser. It seems okay with Google Chrome and Edge. Can you confirm the compatible browsers. 

Thank you

13 Replies
Alyssa Gomez

Hello, Esra!

Are you using Internet Explorer 11 while authoring the Rise 360 course? If so, that browser isn't supported, so you'll want to use one of these browsers instead:

  • Google Chrome (latest version)—Best experience
  • Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (latest version)
Pam Lee

My apologies Karl! This post was for another question--'Rise quiz not scoring properly'. I thought it may have been a browser issue (that's how I landed here) LOL. Anyway, I ended up deleting the questions and started over.  FYI: I used Edge and Chrome mostly, they work fine in Rise. Our LMS is Oracle.

Pauline Chhooi

Following up on this question someone posted a year ago. At this time, is Rise 360 output compatible with Edge IE? If it was authored in Chrome, but the course needs to work in Edge that goes to an IE compatible mode for the production site, what can be done? It is now showing blank screen when launched in Edge IE. Does someone know of a solution?