Forum Discussion
RISE: Cannot embed video from Media Platform
I have an issue with embedding video from our corporate video repository, Media Platform. It does not let you play it inline, it only lets you click to open a new window.
I have a quick screencast of the issue, here:
https://mfrm.box.com/s/w3ku0ljqd8p3c5tjcz0dudrypk1rj7tz
I've raised the question with Media Platform support, but was wondering if this is something you guys understood why was happening, and could help.
Thank you!
21 Replies
Hi Rebecca,
The reason this does not currently work is because Rise can only embed URLs from certain media hosting sites (full list here). We are currently working on a solution for your problem, which will allow you to use the full iframe embed code and play any content in Rise. You can expect this very soon. We'll keep you updated.
Oh wow, cool thank you Michael!
Michael and Rebecca,
I am having the same issue as well. I went to the site you posted and I see Kaltura is listed as one of the media hosting sites. I've tried multiple embed options. So far, Iframe is the one that at least gets me to the same spot Rebecca got to, but I need to click on the text for the video to pop up in a new window. Any suggestions Michael? Thanks!
Hi Lee,
Is your video hosted on the kaltura.com domain and publicly available? If so, you should be able to enter the URL in a Rise Embed Lesson. Here's a screenshot of a that case - http://drops.articulate.com/mGtv/1srgtaS6
If you could provide the link to the video I can take a closer look.
Thanks Michael for taking a look!
We have an account with Kaltura. I believe I checked the correct settings to make this URL accessible publicly. This is the tiny URL Kaltura generates for the custom player. Let me know if I need to grab the URL from a different spot. Thanks!Any thoughts on this Michael? Thanks!
Hi Lee,
It's still something that our team is checking into - so I don't have an update to share with you here yet, but we'll be certain to keep you posted once we've got an update!
Hi Christoph,
We shipped a fix this weekend Rise for the issues folks were having with how the embed code may not be respected for the iFrame element - so you should be ok with your code now in Rise if you were to use the follow:
<iframe src="//content.jwplatform.com/players/1sLVC7VE-m1Y0RljD.html" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe>
And then that cute kitten will appear. :)
Let us know if you have any other questions!
I love you guys so much.
This is awesome! I am definitely going to test this out tomorrow! I'll report back. Thank you!!!
Sent from my iPhone. Please excuse any tyops.
Thanks Lee and Rebecca - I passed your praise along to our Product team. :)
Let us know if you need anything else.
Hooray! Thanks Christoph for the update.
It works!!! Thank you guys so much!!
While I feel Rise is very awesome and very limiting at the same time, I really can’t wait to see this product grow over the years because I think it’s going to be a real game changer.
Thanks Lee for the vote of confidence and update about how your embeds are working! If you need anything else just give us a holler!
