Forum Discussion

AdamZollo-5c9ef's avatar
AdamZollo-5c9ef
Community Member
3 years ago

Rise changes & in embed link to &&

I'm trying to embed a link with URL strings using the embed feature.

The URL string is a list of variables contained in the URL (e.g., www.site.com/survey#source=rise&course_id=1).

When I paste in the URL such as the example, the "&" symbol and changes to "&" which messes up the URL so the strings don't work. 

So the link above gets changed to www.site.com/survey#source=rise&course_id=1

Does anyone have a solution?

  • Hi Adam! I understand that you are using the Multimedia>Embed link to embed a URL but the URL gets changed and becomes invalid.

    I am getting an error when accessing the first link you shared. Does it require a login? Can you try using an iFrame to embed it?

    <iframe src="https://yoururl.com" </iframe>

    Let me know if this works!

    • LeaSAgato's avatar
      LeaSAgato
      Staff

      Hi Stuart,

      We have documented this issue where the & symbol is showing as "&amp" in an embed block in Rise. I'm sorry if this issue is slowing you down. We'll be sure to update you here if we make changes that will help. Thanks so much for your patience!

       

  • StuartRice's avatar
    StuartRice
    Community Member

    Hi Lea -- thank you for the update. However, this issue has been on-going since 2017, so what are the chances it will be fixed? Is it on the roadmap?

    • GrenForonda's avatar
      GrenForonda
      Staff

      Hi Stuart!

      Unfortunately, it’s not currently on our feature roadmap. We’ll keep this thread posted if there are further updates on this feature.

  • Hi - FYI, this happens using the "button" block, which is clearly intended to create links. So, this issue with links containing "&" in this block is a problem.

    This is a bug, not a feature. Would really love if y'all would prioritize fixing this.

  • AliciaRamirez's avatar
    AliciaRamirez
    Community Member

    I am experiencing the same problem when trying to use a button. The email address includes an & and Rise is changing it to &amp; which invalidates the email address. Please fix this bug!

  • Has there been any update on this bug? I just had a series of courses where we received notice that the links don't work (also in the button block) and I checked each link - the added 'amp' is the issue. I'm correcting the links and republishing the courses for now... 

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Rochelle, 

      Sorry to hear that you ran into this issue. We're still monitoring this bug and we'll let everyone subscribed to this thread now as soon as a fix is released!