7 Replies
Alyssa Gomez

Hey Ken,

After you publish the Rise course, are you viewing it offline? The local content should work in Chrome, Firefox, and Safari, and the only exception to that would be embedded web content.

Instead, export for Web only - No LMS, and then upload that output to any web server. One we often refer people to use is Amazon S3, and there is a helpful article here on how to use that.

Allison LaMotte

Hi Annie,

Are you viewing it locally or on a server? As Alyssa explained above, if you're launching a web export locally you may run into issues like that. If that's what you're doing, try uploading it to a server to see if the issues persist. If they do, the quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!