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DianeBullock-32's avatar
DianeBullock-32
Community Member
3 years ago

scorm appears blank on opening - rise

Hello, I published some Rise courses to our LMS. They both have the same settings. One opens in a new window ok and the other  in a window that is blank/ white. For my colleague, they open ok.

I thought I'd test out in scorm cloud which I've used before. Both open up blank! I can't think what's wrong - all scorm cloud says is check pop-up blocker, but as it's a window that Does pop up, it can't be blocked. Can't see any setting are off and other websites seem ok. 

Nay ideas please?

 

 

3 Replies

  • Hi Diane!

    Does this issue happen when you update the content and replace the SCORM files on your LMS, or during the first time that you uploaded the SCORM package?

     

  • Hi Hazel thanks. I have it sorted now. In my LMS (Moodle based), we used a template that included an old SCORM ACTIVITY BLOCK. The problem happened when simply replacing the old scorm, even though it was a different course scorm. We had the replaced the whole SCORM ACTIVITY,  and then pop in the new scorm.

  • Diane - I'm so glad you added this issue and then provided your fix - I just had the same thing happen in Moodle, even though it worked find to just update before. You saved me some troubleshooting time!