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stantonmacke029's avatar
stantonmacke029
Community Member
5 years ago

Storyline interaction embedded in Rise does work in SharePoint

I have an embedded storyline interaction in a Rise course. We have been running our Rise modules in SharePoint after editing the index/home.html5 to .aspx. Everything works in the Rise course except the embedded Storyline files which appear with "Page not found" "Page you are looking for doesn't exist".

I changes the Storyline file (nested in a folder in the published Rise output) to .aspx. (It was originally html. This needed to be changed so that Sharepoint would be able to support the file.)

I have a feeling that the issue is that the storyline reference is html5 in the published Rise file and that does not match the target aspx file.

I'm hoping there is some HTML or js I could edit to fix this... but not seeing anything obvious.

Anyone have any thoughts?

10 Replies

  • ZoeHandscombe's avatar
    ZoeHandscombe
    Community Member

    I just posted the same question today - have you received any help since posting your thread? If so, please share your solution

  • Same issue here, so chiming in to see if anyone has found a solution to Rise content with embedded Storyline files published to SharePoint online. I think you're on to something with the code referencing story.html, which has been changed to story.aspx. Curious if anyone knows what file in the output contains the reference to story.html -- maybe that could be edited accordingly.

  • ZoeHandscombe's avatar
    ZoeHandscombe
    Community Member

    Our solution was to host the rise module in the LMS and embed a deeplink into the SharePoint site instead.  Not ideal but it was the best workaround we could come up with.

  • HI, I am having the exact same issue, have submitted a ticket (Articulate Case # 00807124) but am yet to hear back. Its urgent!!! But have not received any communication.

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Rekha, 

      Good call on opening a support case. It looks like my colleague Jan has already received the case so please keep an eye out for an email from him for assistance in troubleshooting the behavior. You're in good hands and we'll continue the conversation there!

      • RekhaMohanty-5c's avatar
        RekhaMohanty-5c
        Community Member

        Hi Jose,

        Earlier, whenever I opened a support case, I would hear back promptly.

        This one is an urgent issue and am hearing back so very late.

        Just curious why this delay in responding...do urgent requests also have to wait 24 to 48 hours....just want to understand what to expect going forward.

        Thanks