Can Rise courses be transferred to another user in the event that the user who created the course leaves the team they are on (maybe for a different position or a new job)? I ask because my team is starting to develop courses with 360. Currently I am the only user on my team with a 360 subscription and my teammates are loving the Rise courses. I worry that I will develop an abundance of courses to meet the demand, but in the future if I promote or leave my position we will lose the ability to edit my developed Rise courses.
Settings > Collaborators > Enter an email address > Hover near the 'owner' tag against the original creator and you will see a Transfer option display. Click Transfer Ownership and then select the person to transfer it to - they then become the owner.
In addition to inviting any other 360 Teams users to collaborate or own your project, you could also send a copy of your Rise course to any other Articulate 360 users. Take a look at the steps here.
Since Rise courses are connected with the individual and their Articulate ID, we'd recommend using one of those methods prior to any changes such as a promotion or new job.
I have a different problem - we have a Teams licence but one of the team has left. He has added me as a collaborator but not as owner. This means that I can't duplicate it. Help!
Great question, John! The collaborative authoring feature is exclusive to Articulate 360 teams subscriptions. Since you've got an individual subscription, you can share a course with another person by sending a copy. Would that work for what you had in mind?
Thanks - I'll try and find out who owns it now. My workaround was to contact someone he was working with, and it turned out that she had a copy herself.
8 Replies
Hi Jennifer
Settings > Collaborators > Enter an email address > Hover near the 'owner' tag against the original creator and you will see a Transfer option display. Click Transfer Ownership and then select the person to transfer it to - they then become the owner.
Hi Jennifer,
In addition to inviting any other 360 Teams users to collaborate or own your project, you could also send a copy of your Rise course to any other Articulate 360 users. Take a look at the steps here.
Since Rise courses are connected with the individual and their Articulate ID, we'd recommend using one of those methods prior to any changes such as a promotion or new job.
Thank you for the responses! I am going to retain these for the future. Much appreciated.
I think that method only applies to the Teams license - can't see any 'settings' or 'collaborators' in my version. Is that correct?
I have a different problem - we have a Teams licence but one of the team has left. He has added me as a collaborator but not as owner. This means that I can't duplicate it. Help!
Great question, John! The collaborative authoring feature is exclusive to Articulate 360 teams subscriptions. Since you've got an individual subscription, you can share a course with another person by sending a copy. Would that work for what you had in mind?
Hi Sarah!
When that user left your team, his Rise 360 content should have been transferred to another team member.
Find out who now owns his content, and have that person change your role to an Admin on that course.
Let me know if you need extra help with that!
Thanks - I'll try and find out who owns it now. My workaround was to contact someone he was working with, and it turned out that she had a copy herself.