Types of Video Files Compatible in Rise

Hi! I am having a hard time finding information on the types of videos available to upload in Rise. I am looking at a video software and want to make sure before we get it that I can put it in our Rise courses. 

I know you can upload .mp4 videos to Rise, but can you upload .MOV , AVI , or .WMV files as well?

Thank you

8 Replies
Alyssa Gomez

Hi, Leanne! 

It sounds like you tried importing a video file into Storyline 360, and your Storyline file was corrupted. So sorry that happened! 

Storyline should convert AVI files to MP4, so you shouldn't have to use an outside tool to do that. We'd be happy to have a closer look at the video file, if you don't mind sharing it here. We'll delete it when we're done testing.