8 Replies
Alyssa Gomez

Hi, Leanne! 

It sounds like you tried importing a video file into Storyline 360, and your Storyline file was corrupted. So sorry that happened! 

Storyline should convert AVI files to MP4, so you shouldn't have to use an outside tool to do that. We'd be happy to have a closer look at the video file, if you don't mind sharing it here. We'll delete it when we're done testing.