Light grey is the default background for a Storyline block in Rise.
However, if you click on the chequerboard next to the word Hex in the Settings, you should then get the option to select a background colour for your Storyline block. If your Storyline file has a white background and you select the white option, you won't see any padding margin around the outside even if your padding is greater than zero.
It's not a question of making the padding the same color as the background. It's a question on getting rid of the padding altogether so that there is no space between blocks. Sometimes you need to do this for design purposes where you want to make 2 consecutive blocks seem like one block. We can do this with all other blocks, why not the Storyline Block?
As for the background color, why should the Storyline Block behave in a different way than the other blocks? And if the default color for this block is light grey, why does the background color thumbnail show a checkerboard for transparency?
Yes, I can change the color, but what bugs me is the time lost trying to figure out what I was doing wrong. If padding cannot be zero, why show it at zero in settings? If the background cannot be transparent, then why show the checkerboard pattern? This all leads to confusion and time lost posting messages on forums. Consistency should be part of a good software.
I must admit that it is strange why the Storyline block should act differently to the other blocks, particularly as it appears to be the only one that doesn't have a clear (effectively white) background by default.
The even stranger thing about the padding is that it does reduce each time you select a lower number and yet "no padding" would appear to be about +50px at the top and +70px at the bottom!!
It will be interesting to see staff comments on this one.
I'm sorry you're running into some issues with the padding and background color of Storyline blocks. I've passed that information along to our developers and will come back to you when I have more information.
Hi JC. I wanted to follow up about the color around the Storyline block. The gray you're seeing is a container in the block to hold a place for differently sized Storyline interactions. The container is actually behind the transparent block background of the Storyline block, which is why you can see the gray.
I hope that helps answer some of the confusion with the settings color and what you're seeing. If you are having trouble changing the block background color, please let us know and we'll have a closer look at your project!
Has there been any explanation or workaround regarding the additional padding on Storyline blocks. I've been trying to remove it by tinkering with the SL player settings, but I haven't had much luck. Like JC, I also combine multiple blocks to look like a single block, but it's difficult to achieve using SL blocks due to the excess padding. There's definitely some design potential that is being lost here.
Hi there, James. I'm definitely a human! 🙂 But, I'm sorry that you haven't found the answers you need yet.
We don't have immediate plans to make changes to the padding of any blocks at this point. I understand that the way the Storyline block padding behaves is particularly challenging for some of your design goals. We take customer impact into account for feature requests, so I appreciate you adding your voice.
We'll let you know here if we make changes that will help!
If the storyline block is a non-standard size, say 1000px wide by 100px high, the padding is pronounced and quite annoying. With top and bottom padding set to 0, there is still quite a bit of padding. It's on my quite long list of gripes about the internal inconsistencies of Rise.
I'd like to know about this too. I'm trying to insert a storyline block and I want it to look seamless with my other content but the whitespace is so massive it looks strange! Please allow us to remove the padding on the storyline blocks.
Is there a certain size of slide that you can use when making your Storyline block that can eliminate this? If not, then I would also request that this change be made.
Hi Leanna! Since Rise is responsive, the Storyline Block will have a different amount of padding depending on the size of the viewer's browser window. Another community member recommends using a 16:9 ratio in a 'small' width setting in this similar discussion. I'll open the floor for other community recommendations, too!
+1 the inconsistency with some blocks is really annoying, an update is really needed not only for this storyline block but some others too (background color of process block). I really don't understand why this takes so much time to update, just a small update with only these quality of life changes would make rise so much better.
20 Replies
Hi JC,
Light grey is the default background for a Storyline block in Rise.
However, if you click on the chequerboard next to the word Hex in the Settings, you should then get the option to select a background colour for your Storyline block. If your Storyline file has a white background and you select the white option, you won't see any padding margin around the outside even if your padding is greater than zero.
Hi Ned,
It's not a question of making the padding the same color as the background. It's a question on getting rid of the padding altogether so that there is no space between blocks. Sometimes you need to do this for design purposes where you want to make 2 consecutive blocks seem like one block. We can do this with all other blocks, why not the Storyline Block?
As for the background color, why should the Storyline Block behave in a different way than the other blocks? And if the default color for this block is light grey, why does the background color thumbnail show a checkerboard for transparency?
Yes, I can change the color, but what bugs me is the time lost trying to figure out what I was doing wrong. If padding cannot be zero, why show it at zero in settings? If the background cannot be transparent, then why show the checkerboard pattern? This all leads to confusion and time lost posting messages on forums. Consistency should be part of a good software.
Hi JC,
I must admit that it is strange why the Storyline block should act differently to the other blocks, particularly as it appears to be the only one that doesn't have a clear (effectively white) background by default.
The even stranger thing about the padding is that it does reduce each time you select a lower number and yet "no padding" would appear to be about +50px at the top and +70px at the bottom!!
It will be interesting to see staff comments on this one.
Hi JC,
I'm sorry you're running into some issues with the padding and background color of Storyline blocks. I've passed that information along to our developers and will come back to you when I have more information.
Thanks for your patience!
Hi JC. I wanted to follow up about the color around the Storyline block. The gray you're seeing is a container in the block to hold a place for differently sized Storyline interactions. The container is actually behind the transparent block background of the Storyline block, which is why you can see the gray.
I hope that helps answer some of the confusion with the settings color and what you're seeing. If you are having trouble changing the block background color, please let us know and we'll have a closer look at your project!
Has there been any explanation or workaround regarding the additional padding on Storyline blocks. I've been trying to remove it by tinkering with the SL player settings, but I haven't had much luck. Like JC, I also combine multiple blocks to look like a single block, but it's difficult to achieve using SL blocks due to the excess padding. There's definitely some design potential that is being lost here.
Hi Ian,
Thanks for letting us know you need to completely remove the padding and container area around a Storyline block. I can understand the use case!
Are the staff on here Bots or something? The responses are seriously unhelpful. Is there work being done to remove the padding or not?
Hi there, James. I'm definitely a human! 🙂 But, I'm sorry that you haven't found the answers you need yet.
We don't have immediate plans to make changes to the padding of any blocks at this point. I understand that the way the Storyline block padding behaves is particularly challenging for some of your design goals. We take customer impact into account for feature requests, so I appreciate you adding your voice.
We'll let you know here if we make changes that will help!
Please add my vote to remove the padding around Storyline blocks. The large gap creates serious design issues.
If the storyline block is a non-standard size, say 1000px wide by 100px high, the padding is pronounced and quite annoying. With top and bottom padding set to 0, there is still quite a bit of padding. It's on my quite long list of gripes about the internal inconsistencies of Rise.
In my experience, this simple fix could take years.
Hello
Please also add my vote.
If we can choose to remove any block, why can't we remove the heading block?
Or at least resize it?
I'd like to know about this too. I'm trying to insert a storyline block and I want it to look seamless with my other content but the whitespace is so massive it looks strange! Please allow us to remove the padding on the storyline blocks.
Still an issue. Hoping to hear this is going to be made a priority at some point.
Thanks for chiming in, Tiffany. I don't have an update at this time, but I wanted to acknowledge the recent requests here.
Is there a certain size of slide that you can use when making your Storyline block that can eliminate this? If not, then I would also request that this change be made.
Hi Leanna! Since Rise is responsive, the Storyline Block will have a different amount of padding depending on the size of the viewer's browser window. Another community member recommends using a 16:9 ratio in a 'small' width setting in this similar discussion. I'll open the floor for other community recommendations, too!
Any updates on this? I could really use this feature.
+1 the inconsistency with some blocks is really annoying, an update is really needed not only for this storyline block but some others too (background color of process block). I really don't understand why this takes so much time to update, just a small update with only these quality of life changes would make rise so much better.