Forum Discussion
What happens with Rise courses after you cancel the subscription?
I want to share a question from a customer:
"Let's say we bought an individual 360 license to create a course in Rise and export it as SCORM. Without other similar projects, we don't renew the 360 subscription.
Some years later our new boss wants to update that course, so we buy the license again for a new period... Will we find that course there and we can edit it? Will it wait for us in "latent life" status or will it have been removed after a certain time?"
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- DavidKolmer-8aaCommunity Member
I am also having this discussion with leadership in my corporate environment.
When I export a Rise project to "No LMS—Web Only" I can not find any editable content, via Storyline or otherwise.Having the ability to edit content moving forward is very high on the list for why we went with Articulate. So it looks like that function is limited to Articulate Storyline projects at this point.
- DaveCoxCommunity Member
This has been my issue with Rise ever since it was first introduced. There really needs to be a way to download the editable project where it may be saved on corporate servers, and then put back for editing at a later time by a different team member.
- DaveCoxCommunity Member
Hi Alyssa,
I really believe that Articulate is shooting themselves in the foot with this attitude. While Rise 360 is a great product, I continue to avoid this product because of this lack of ability to download and save the source files. This ability to save the source files is a critical requirement, not only for large corporations, but for small businesses who need to be sure that they can access the source files for the trainings that they create, even as people come and leave the organization. As a private consultant, this is just as important to me, as I never know when something may happen where I might not be able to renew my subscription. I know, from talking with other developers and managers, that I am far from the only one with this concern. I understand that this is a web-based authoring app, but there still needs to be a way to save the source code on local servers, and then re-upload it to Articulate servers when work needs to continue on the project. It only makes good sense to want to protect your work and assets from loss.
I know that you can't personally address this, but I would be very thankful if you would forward this concern to your management and engineering teams.
Thanks,
Dave Cox
- LonGoldsteinCommunity Member
Hello, I am curious if there has been any change in this status of the inability to update Rise courses in the future absent an uninterrupted (with a grace period) subscription? I have a new project with a client starting soon whose content (and timelines) may be perfect for Rise, but again, I cannot in good conscience steer them down this path if there is an ongoing subscription cost associated with the possibility of future updates.
Hi Favio,
Your courses will remain intact and accessible, anyone who has direct links to your courses will still be able to view them. However, you won't be able to edit or export them.
If you'd like to download them before your trial or subscription ends, do this for each Rise course:
- Click Export in the upper right corner.
- Use the LMS drop-down list to select an LMS spec or choose No LMS—Web Only.
- Click Export in the upper right corner again to download a zip package of your course.
Although the data is not automatically deleted, per the Terms of Service for Articulate 360 it can be removed at any time the subscription or trial is no longer active and valid.
- Favio_TrasiCommunity Member
Thanks Ashley,
The question pointed to the possibility of re-editing a project some years later, since there is no way to export the source project in Rise.
Of course, there are a lot of reasons for not leave a subscription ;) but customers can keep their editable projects forever with the other 360 tools. It's a key point in some corporate environments.
Hi David,
Since Rise is a web based authoring tool, there isn't a feature to export the source files and edit outside of Rise. Not to worry - we have passed that idea along to our team as a feature request - so we'll keep you posted here if anything changes with that!
After exporting a Rise course, you'll still have the original course in your account. The version that you'll see when visiting rise.articulate.com is a version you can edit and update.
Storyline will allow you to edit a .story file as long as you have a valid subscription or license for the version of Storyline in which the file was created.
- AngelaCareyCommunity Member
To follow up on that question, am I correct in my assumption that if I publish a Rise course as a SCORM file, that file contains everything needed for the course and learners can continue to take it even if I have cancelled my Articulate 360 subscription? I ask because we had an issue with a development tool where the "Scorm packages" were just redirecting to the subscription service and were useless once the sub was cancelled.
Not that I ever plan to cancel my Articulate sub, but just in case...
Hi Angela,
That's correct! There is no longer a connection once you've uploaded your content to your LMS.
- SheenaMammarappCommunity Member
Along these lines. I'm an elearning student and I want to create an elearning course for one of my classes. When done, I also want to have this course to be displayed on my website as a part of my portfolio. Can I just share a link to the course on my website? What will happen to that link after my trial expires? Will the course still work from my website?
Sheena,
We keep your courses on our servers for at least six months after your trial or subscription expires. If you renew your subscription during that time, you'll have access to all your courses again.
Here's more information on how that all works.
Let me know if you have any other questions!