XLIF translation did not import in Articulate Rise

We followed the instruction on how to import translations found in "https://community.articulate.com/articles/rise-translate-your-course".
Steps we followed is as follows:

a) Duplicate the course in Rise;

b) Go to Settings in Rise > Export XLIF File;

c)  Open the Exported XLIF file in Notepad++ (Text Editor);

d) Open provided translated XLIF file in Notepad++ and copy all content to the exported English XLIF version.

e) Then we go back to the Settings in Rise and import the translations back.

However "Import failed: Translation file doesn't match this course." appears after importing.

Below is a sample clip of xlif translations provided.

<xliff xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:oasis:names:tc:xliff:document:1.2 http://docs.oasis-open.org/xliff/v1.2/os/xliff-core-1.2-strict.xsd" xmlns="urn:oasis:names:tc:xliff:document:1.2" xmlns:xhtml="http://www.w3.org/1999/xhtml" version="1.2">
<file original="course" datatype="plaintext" source-language="en-US" target-language="es-us">
<trans-unit id="title">
<source>English text</source><target>Texto en inglés</target>
<trans-unit id="description">
<g id="zzu2BdVk7k5pDG92" ctype="x-html-p">This quick course will introduce you to the topic number one.</g>
<g id="zzu2BdVk7k5pDG92" ctype="x-html-p">Este curso rápido le presentará el tema número uno.</g>


Please advise on the correct way of importing translations back to Rise? Are there demo videos available to follow that you can provide? Or did we missed anything?

12 Replies
Kevin Mc


Not sure if people got this resolved but here is some information that may be helpful.

It is very important that the XLIFF is imported back into the exact same version of the course it was exported from. When a course is copied the ID's in the XML are changed therefore if you export form the original version and then try to import into the copied version you will encounter and error.

Also any change to ID's or format will break the file.

Hope this helps.



after following below mentioned steps:

a) Duplicate the course in Rise;

b) Go to Settings in Rise > Export XLIFF File;

c)  Open the Exported XLIFF file in Notepad++ (Text Editor);

d) Translated the content of XLIFF file, using python code. 

e) import XLIFF file to the course.

It shows import successful, but still the translations are not reflected in the course.

what may be the reason?

Patty Zerneke


Thank you for supporting our needs. We did get one answer back but the solution involved using a translation portal that did the translation for us. We are looking for a means to have a clean output that we can send to our translation team (much like the Storyline 3 output for translation).  

Is there anything like that available?