Forum Discussion
Rise 360: Customer Service Interaction
With Rise 360, it’s so quick and easy to create beautiful, interactive, and responsive courses. In this customer service example, you can see how well different block types like image, text, scenario, and flip card blocks all work together to create an engrossing learning experience.
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- Hi Trina, could you send me a copy too? Thanks!
- Hi Alex. Apologies for the slow response to this request. I was updating this course. I just sent a copy of the most updated version to you so you should see it in your inbox shortly.
- Would love a copy as well, I didn't see a Click Here link to save a copy..... is something wrong with my settings, (very new to this)?
- Hi Stephanie. You didn't miss anything! I removed the copy link for this project while it was undergoing some updates. I just sent you a copy of the latest version so hopefully you're all set. Cheers!
- Hi Trina, could you send me a copy too. I was not able to find the click here link.
- Hi Elizabeth. I'm sorry to be so late in responding to your request. I removed the copy link while this course was being updated. I have just sent you the most updated version so you should see it in your inbox shortly. Thanks for your patience!
- Hello Trina, thank you for posting. I have many second language learners - Spanish is their first language. Currently, having SL with voice over allows them to listen to the content, which is preferred. Is this an example of where SL is a better solution or is there a way to accomplish narrated content similar to SL?Thank you, Manuel
- Hi Manuel. You can add audio to Rise 360 courses as a standalone block or as part of many different interactive block types (e.g., labeled graphics, process, timeline, etc.). However, it won't be the same narrated experience as your learners are used to in Storyline 360. Since I'm not entirely familiar with your requirements, I would recommend creating a prototype of a lesson in Rise 360 and share it with your learners and project stakeholders to get their reaction before you create an entire course in Rise 360.
Rise 360 courses can be localized as well, to support your Spanish language learners. You can learn more about that in the Rise 360 user guide: https://community.articulate.com/series/rise-360/articles/rise-360-translate-your-course. I hope this helps!
- Apologies for lack of detail. 30 minute OSHA based safety training at an awareness level with knowledge checks in each lesson and a quiz at the end. The courses are mainly images with very little text on the slides to support the narration. Thanks, Manuel
- May I also get a copy? I too don't see the link. Thanks so much!
- Hi Sue. Sure thing. I recently removed the copy link while this project was undergoing some updates, but I just shared the updated version with you. You've got mail!
- Hi Trinia,
Please could you share a copy with me too :)
pedrocosta@btsistemas.com
thanks- Hi Daniel. I'm sorry, but I don't see that you have an active Articulate 360 trial or subscription tied to that email address, so I sent it to the one I found for you here on E-Learning Heroes. Hopefully that works out for you!
