Forum Discussion
Font options for Closed Captions
The choices for Closed Captions are a good start (colors, fonts) but when using a black color (or any bold color) on a white or transparent background, the CCs look like garbage. And depending on the font chosen, many words unreadable. There is a black outline that needs to go away or have the option to turn it off. Thanks.
6 Replies
Hi JonMon, We're sorry that you've run into this issue. Would you mind opening up a support caseThe Storyline 360 team would appreciate seeing your project file if you're able to share it with us.
Opening a ticket now - thanks Ginger.
was there a fix for this - I am experiencing the same issue - the closed caption text has a black outline making it difficult to read - see attached example
Hi Patricia, I have not heard back yet on the ticket or any resolution. It may help to add your own ticket as well but who knows ;-)
I have the same problem, for any other background color than black, CC have an horrible outline around each letter. Choosing a thin font helps a bit, but then everything looks like Comic Sans. This is really annoying in my usecase, where I have a semi-transparent white background with black text. pls add an option to ON/OFF the subs outline.
Hi Marine_LWL,
Thanks for sharing these details with our team. I can certainly see how frustrating this can be. We'll update this thread with any news!
