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JonMon's avatar
JonMon
Community Member
6 months ago

Font options for Closed Captions

The choices for Closed Captions are a good start (colors, fonts) but when using a black color (or any bold color) on a white or transparent background, the CCs look like garbage. And depending on the font chosen, many words unreadable. There is a black outline that needs to go away or have the option to turn it off. Thanks.

4 Replies

  • Hi JonMon, We're sorry that you've run into this issue. Would you mind opening up a support caseThe Storyline 360 team would appreciate seeing your project file if you're able to share it with us. 

    • JonMon's avatar
      JonMon
      Community Member

      Opening a ticket now - thanks Ginger.

  • was there a fix for this - I am experiencing the same issue - the closed caption text has a black outline making it difficult to read  - see attached example

     

    • JonMon's avatar
      JonMon
      Community Member

      Hi Patricia, I have not heard back yet on the ticket or any resolution. It may help to add your own ticket as well but who knows ;-)